Shipping & Return Policy
Order Processing Time
Most orders ship within 4 business days.
During high volume or weather delays, processing may take up to 14 business days.
We do not ship on weekends or holidays.
Shipping Rates & Methods
Mainland Lower 48 States: Flat rate $4.99 shipping.
Island Addresses (within the lower 48), Alaska, and Hawaii: Shipping invoice will be emailed after processing. We’ll choose the most affordable and reliable carrier.
P.O. Boxes & APO/FPO: Delivered via USPS. Allow 3–6 weeks transit time.Optional Services
Signature Required: $5.99
Insurance Upgrade: $6.99 (adds to default $100 coverage)Insurance & Lost/Damaged Packages
All shipments include $100 insurance by default.Additional insurance is available and recommended for high-value orders.
Silverbelly Leather is not responsible for lost or damaged packages beyond $100 unless upgraded shipping insurance is selected. Our Responsibility ceases once the carrier provides proof of delivery. Neither Silverbelly Leather nor shipping insurance covers packages stolen after delivery is confirmed. If theft is a concern, we recommend selecting “Signature Required” at checkout or shipping to a secure location.
Cancellations & Order Changes
Orders are invoiced immediately at checkout.. All cancellations are subject to a 5% credit card processing fee (non-refundable).
Example: A $200 order cancelled after packing would incur $10 (5%) = $10 in total fees.
Orders cannot be changed once shipped.
Returns & Refunds Return Eligibility
Return requests must be made within 30 days of delivery.
Custom-cut pieces and sale items are NON RETURNABLE.
If you return NON RETURNABLE items you will not receive a refund and you must pay shipping if want it returned to you.
Return Fees
All returns are subject to a 5% credit card processing fee.
Returned within 30 days: refund minus 5% fee.
Unauthorized returns (without Silverbelly approval) may be refused and not returned to sender.
Return Process
1.You must include the email approval received from info@silverbellyleather.com. Failure to do so could delay or negate your return.
2.Securely repackage the item and ship it to us.
3.Refunds issued within 10 business days of receiving the return.
Our Mistake?
If we sent the wrong item or it arrived damaged, we’ll cover return shipping and issue a full refund or replacement.